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BigCommerce Multi-Storefront & ShipperHQ Integration

Integrate Multi-Storefronts with ShipperHQ for unified shipping rate management

Overview

BigCommerce has launched the Multi-Storefront (MSF) feature, enabling merchants to manage multiple storefronts under a single BigCommerce account. Each storefront can have its own inventory or theme, making it easier for businesses to diversify their online presence.

Background

Before Multi-Storefront, merchants needed separate BigCommerce accounts for each site, often referred to as "channels." This new feature simplifies the process, but it's important to understand how it interacts with ShipperHQ. 😊

Table of Contents

Summary

  • BigCommerce enables easy management of multiple stores or channels.
  • ShipperHQ currently provides uniform shipping rates across all BigCommerce stores.
  • Future updates from BigCommerce may include channel ID transmission with rate requests, allowing for different configurations per store via ShipperHQ. However, no specific timeline is available for this functionality.

ShipperHQ and Multi-Storefront Support

BigCommerce's Multi-Storefront does not affect how ShipperHQ requests and receives shipping rates. ShipperHQ will continue to provide integrated shipping insights and rates to your checkout process without store-specific details.

  • BigCommerce doesn't transmit "store" information with rate requests, so ShipperHQ uses the same rating configuration for all stores or channels.
  • To offer unique ShipperHQ configurations (rates, shipping rules, settings), each storefront requires a separate BigCommerce site and corresponding ShipperHQ account.

For more details, feel free to contact us.

Conclusion

We're thrilled about the capabilities that BigCommerce's Multi-Storefront feature offers and remain dedicated to providing outstanding integration and support.

For further assistance or inquiries, please reach out to our support team. 😊