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Welcome to our Knowledge Base
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ShipperHQ Knowledge Base
FAQ
FAQ
A collection of frequently asked questions including account management and billing.
Migration
Migrate ShipperHQ Seamlessly to Your New eCommerce Platform
Billing & Account
ShipperHQ User IDs & Account Access
Your ShipperHQ Subscription
How to Set Up or Update ShipperHQ Billing Information
How to Enable Advanced Features
How to manage Master and Child website accounts
Request account email change
Cancel Your ShipperHQ Subscription
Locate Your ShipperHQ Invoice
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Advanced Topics
How to minimize rate requests to ShipperHQ
Global Settings: Default Weight
Order & Package Tracking Details
Enabling the City Field on Cart Estimator
How ShipperHQ Caches Shipping Rates
Show Error Message in Cart/Checkout
Currency conversion in ShipperHQ
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Testing
How to Test Your Rates in ShipperHQ
