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ShipperHQ User IDs & Account Access

Set up multi-user account access for seamless platform integration

Table of Contents

Overview

Each ShipperHQ account relies on a single email address for access. Although it's not possible to add more than one user directly in ShipperHQ, some eCommerce platforms offer options to add users and assign permissions. 😊

Shopify and BigCommerce Accounts

For Shopify and BigCommerce accounts, access to ShipperHQ is available through the platform's dashboard. To grant team members access, the site's administrator must add them within the platform.

Once added, and with the right permissions, team members can access the ShipperHQ dashboard directly from Shopify or BigCommerce. ✅

Magento, Adobe Commerce, Salesforce, Zoey, & WooCommerce

For platforms like Magento, Adobe Commerce, Salesforce, Zoey, and WooCommerce, ShipperHQ installs as a module. All users share the same account email for accessing the ShipperHQ dashboard via ShipperHQ.com.

If you need to recover a forgotten password and aren't using Shopify or BigCommerce, please click here to retrieve it using your registered email. 💡

Additional Assistance

If you need further assistance with accessing your ShipperHQ account, reach out to SHQ Support using this form or email support@shipperhq.com. 😊