Skip to content
Visit ShipperHQ.com
  • There are no suggestions because the search field is empty.

DDI Inform

Integrate ShipperHQ with DDI Inform for streamlined shipping rate management

Overview

If you're using DDI Systems Inform as your ERP, you can now leverage DDI's ShipperHQ integration to access shipping rates within your DDI dashboard. This integration supports numerous ShipperHQ features like LTL Freight, Multi-Origin Shipping, and Delivery Date & Time, among others. Follow this guide to connect your ShipperHQ account with DDI Inform to maximize the benefits of ShipperHQ's robust shipping rate calculation and management options. 😊

Please note, the integration was developed by the DDI Systems team. While ShipperHQ offers support for its configuration, direct connection inquiries between DDI Systems Inform and ShipperHQ to DDI Systems.

Table of Contents

Requirements

To integrate ShipperHQ with DDI Inform, you need:

  • A ShipperHQ Magento account (an active Magento site is not necessary)
  • A ShipperHQ Enterprise plan subscription
  • DDI Inform version 24 or later
  • Products with assigned weight in DDI Inform

If you don't have a DDI Inform account, please contact DDI for assistance.

Connecting DDI Inform to ShipperHQ

To connect ShipperHQ to your DDI Inform account, you'll need specific details from ShipperHQ and collaboration with DDI. 🚀

  1. Create a new Website in your ShipperHQ account
  2. Ensure the Website connects to the Origins and Carriers you plan to use with DDI Inform
  3. Copy the API Key from the Basic tab of your new website
  4. Click "Generate New Authentication Code" on the Basic tab and save the resulting Authentication Code
  5. Share your API Key and Authentication Code with your DDI account representative
  6. Your DDI representative will manage the connection between DDI Inform and ShipperHQ using these credentials

Using ShipperHQ with DDI Inform

Setting up Origins

For accurate shipping rate calculations, the Origin ZIP Code configured in DDI Inform must match an Origin Name in ShipperHQ. For instance, if an Origin has the ZIP Code 90210, ensure an Origin named "90210" is set up in ShipperHQ. While Origins can be set manually, for multiple Origins, it's efficient to generate a vendor report from DDI Inform. Convert this report into ShipperHQ's Origin bulk import format and upload it. Once imported, connect each Origin to the relevant Website and Carriers within ShipperHQ.

Configuring Products in DDI Inform

Products in DDI Inform can be set up for ShipperHQ via the Product Purchasing tab. Ensure a weight is specified for ShipperHQ to calculate shipping rates. Assign a product to an Origin based on the settings in the Product Master purchasing tab, Vendor master purchasing tab, or Vendor master ZIP Code.

Retrieving ShipperHQ rates in DDI Inform

With ShipperHQ connected, retrieve rates in the Sales Order process in DDI Inform:

  1. Create a Sales Order
  2. In the Final section, click Quote Freight
  3. View ShipperHQ-generated rates split by shipping origin for orders from multiple locations
  4. On the Quote Freight window, select a rate for each shipment or use "Select Lowest Rate" for the cheapest option
  5. Click "Save"
  6. Finalize your Sales Order

Additional Information

Limitations

The current integration with ShipperHQ doesn't support some features like Shipping Groups and Dimensional Packing. To verify that the integration meets your requirements or to request new features, please contact DDI. 💡