Add delivery date & accessorials to emails on Magento
Integrate delivery details and accessorials into Magento order emails for enhanced customer communication
Overview
ShipperHQ lets you include detailed information about chosen shipping methods in your order emails. This guide will walk you through the steps to configure this functionality 😊
Note: Enhanced Checkout features are not supported for Magento 1.
Table of Contents
- Overview
- Adding Information to Your Transactional Email Template
- Magento 1
- Magento 2
- Enhanced Checkout
Adding Information to Your Transactional Email Template
Magento 1
- Navigate to System > Transactional Email Templates within your Magento admin panel.
- Edit your current template for new order emails, or create a new one using the Add New Template button.
- Your current template might display the shipping method information using
.
- Replace this with
.
- Click "Save Template".
- Selected delivery dates, pickup locations, and times will be included in this breakdown. See below for an example email.
Additional Order Information
You can also add these variables:
Magento 2
Ensure you have version 20.27.0 or later (updating to the latest is recommended).
- Navigate to Marketing > Email Templates within your Magento admin panel.
- Edit your current template for new order emails, or create a new one using the Add New Template button.
- Your current template might display the shipping method information using
.
- Shipping methods using the date option will show up in the shipping description variable. For calendars, the date is stored separately and can be added like this:
Delivery Date:
. - Click "Save Template".
You can also add these variables:
Adding Conditional Statements to Email Template
Requirements:
- module-shipper 20.54
- Magento 2.4.6 (may work on older versions)
To add bespoke text to your email template based on a customer's selection of accessorials at checkout, use this functionality:
```html
Liftgate Required
Notify Before Delivery Requested
Inside Delivery Requested
Limited Access Delivery
Enhanced Checkout
With Enhanced Checkout for Magento 2, use the following variables in your email template:
For all three variables formatted together, use: