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How to Offer $X Off of Shipping Cost

Set up discounts for shipping charges over a specific amount in ShipperHQ

Table of Contents

Overview

Want to offer a shipping discount to your customers? 😊 You can provide a fixed dollar amount off of the shipping cost, allowing customers to cover any remaining balance if the cost exceeds the discount. For example, offering customers $100 off shipping: if the shipping cost is $85, ShipperHQ adjusts the shipping cost to $0. But if it's $110, the customer pays $10.

Steps

  1. Go to Shipping Rules and click the +New button.
  2. In the Basic tab, name your rule something like "Free shipping up to $100."
  3. Under the Shipping Methods section, choose the Shipping Methods to apply this rule to, such as UPS Ground.
  4. In the Actions tab, under "Action to Perform," set I want to... to "Modify the Price of my selected Shipping Methods" and In Order to... to "Surcharge or Discount Rates" by a Flat Rate.
  5. Enter "-100" for the flat rate and set And Apply This Rate to "Per Cart."
  6. In the Conditions tab, specify any applicable conditions for the rule. For example, apply the $100 shipping discount only to certain Shipping Groups, Filters, or Shipping Zones.
  7. Save and test the rule.

💡 By following these steps, ShipperHQ will automatically subtract $100 from rates associated with the methods chosen in step 3. If the shipping cost is under $100, it sets the rate to $0. If the rate exceeds $100, the customer covers the excess.