My rule is not applying, what do I do?
Identify and resolve issues with non-applying shipping rules efficiently
Table of Contents
Overview
Having trouble with a rule not applying? Don't worry, we're here to help 😊. This guide walks you through steps to identify and solve issues with rule application, ensuring smooth and effective setup.
Steps to Troubleshoot Your Rule
When a rule you've set up isn't working, follow these recommendations:
- Review Rule Conditions
Ensure all the conditions in the rule are correct and align with your expectations. Double-check each one for accuracy.
- Focus on One Rule
Temporarily switch off other rules. This simplifies testing and helps isolate the issue with just one rule.
- Reduce Variables
Remove additional variables from your testing, such as other carriers or origins, which might interfere with your rule.
- Simplify the Rule
Start by removing conditions within the rule until it works. Once functional, reintroduce conditions one by one to pinpoint any problems.
Important Notes
By following these steps, you can identify what isn't working. As you gain experience, rule creation will become more intuitive and straightforward. Keep experimenting and learning, and soon, you'll be a pro at setting up rules! 💡