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How to configure Address Type Selector

Enable customer address type selection to optimize shipping rates for residential or commercial addresses

Table of Contents

Overview

Address Type Selector lets customers specify if their delivery address is residential or commercial. This feature is supported for all LTL Freight carriers and several live rate carriers, including UPS and FedEx. You can choose to show a residential/commercial address type selector for each carrier you have enabled. Shipping rates and available shipping methods may vary depending on whether the customer's address is residential or business. There are two options for handling the address type in ShipperHQ:

  • Address Type Selector, discussed in this article, shows a drop-down allowing customers to manually select their address type
  • Auto-Address-Type Lookup automatically determines a customer's address and is included as part of the Address Validation Feature

💡 Supported Platforms for the Address Type Selector are Magento 1, Magento 2, and Zoey. Magento 2 support requires installation of the "module-option" additional module, which is not included with the base ShipperHQ extension. LTL Freight Carriers include the Address Type Selector with the LTL Freight feature, so the Address Type Selector feature is not required for these carriers. It is still required for non-Freight Carriers.

Getting Started

To use the Address Type Selector, activate the Advanced Feature. Once the feature is enabled, follow these steps to turn on the address type selector for each carrier:

  1. Go to Carriers
  2. Edit the carriers you want to offer the selector on
  3. Go to the Optional tab
  4. Scroll to the 'Additional Charges' section and check the Enable Residential/Business Selector checkbox
  5. Select a Default Destination Address type to be used as the initial value of the selector

Select a Default Destination Address type which will be used as the initial value of the selector

💡 Note: Some carriers, like USPS, don't charge different rates for residential and commercial addresses. In these cases, you won't see this option in your carrier configuration in ShipperHQ, as it's not relevant to rating.

Example

The manual residential selector allows the user to select the address type during checkout.

Residential Selector