ShipperHQ and Selectable Countries at Checkout
Limit selectable countries at checkout using your eCommerce platform's settings
Table of Contents
Overview
When managing your store's checkout process, the selection of countries that appear in the drop-down menu is not controlled by ShipperHQ. Instead, this feature is managed by your eCommerce platform. 😊 This guide will help you understand how to manage the selectable countries at checkout through your platform's settings.
Managing Selectable Countries
To adjust which countries appear during the checkout process, you need to:
- Access your eCommerce platform's settings
- Modify your Shipping Profiles to include or exclude specific countries
- Adjust your platform's shipping configuration directly to set available countries
For further assistance, consult your eCommerce platform's documentation or reach out to their support team.
Important Notes
BigCommerce Users
For stores using BigCommerce, especially with the standard ShipperHQ app, control over the country drop-down is not supported due to how the integration was implemented. If it's essential for your business to customize these options, consider upgrading to the ShipperHQ Plus app. 💡
For more details about this feature and how it can benefit your store, Learn more about the app through our documentation.